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Q: What is your return policy?
A: We offer free returns and refunds within 30 days after receiving the goods. Please see our Return Policy for more information.
Q: How long does it take to process my order?
A: We typically process and ship orders within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Q: What are my shipping options?
A: We offer several shipping options depending on your location and the items in your order. Our shipping options include standard shipping and express shipping. Shipping costs are calculated based on the weight and destination of your order.
Q: How can I track my order?
A: Once your order has been shipped, we will send you a tracking number so you can track your package. You can also log in to your account to view the status of your order and track your shipment.
Q: Do you ship internationally?
A: Yes, we currently ship to select international locations. Please see our Shipping Policy for more information.
Q: What if my package is lost or damaged?
A: If your package arrives damaged or is lost in transit, please contact us at [email protected] and we will work with you to resolve the issue.
Q: How can I contact customer service?
A: You can contact us at [email protected] and our customer service team will be happy to assist you with any questions or concerns.
Q: Do you offer promotions or discounts?
A: Yes, we occasionally offer promotions and discounts. Sign up for our newsletter to stay up-to-date on our latest offers.
Q: How can I return or exchange an item?
A: Please see our Return Policy for instructions on how to return or exchange an item.
Q: How can I stay up-to-date on new products and arrivals?
A: Follow us on social media or sign up for our newsletter to stay informed about our latest products and arrivals.
If you have any other questions or concerns, please do not hesitate to contact us
Our Address:
711 Jersey Woods Road
Galloway
New Jersey 08205
United States
Tel: +1(470)6156785
Email: support@tiynon.com
